The only end-to-end service experience platform, period.

Your dealership needs to provide a seamless service experience from check-in to check-out and beyond. That means every customer interaction should lead to another natural next step and that the whole process should managed within the same technology platform. Xtime is the only service lane software provider that offers a full suite of integrated solutions that optimize automotive service from start to finish while driving dealership profits.

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Invite

Schedule

Engage

Inspect

Spectrum

Schedule

Keep your customers coming back with the convenience of online and mobile appointment scheduling while maximizing your service department’s potential with robust shop management and scheduling controls.

Offer convenient scheduling through multiple channels
Present professional and consistent menu recommendations and pricing
Utilize powerful shop management and scheduling controls
Integrate with recalls, declined services, promotions and more

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8.8%

Repair Order Increase

Engage

Grow retention and ROs with a superior service lane experience for your customers with this robust product that facilitates tablet reception, instant access to declined services, and text communication. Plus, online and in-lane payment.

Provide a superior service lane experience
Instantly access customer history, recommendations and more
Achieve consistent check-in and check-out processes
Generate professional service estimates

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Additional ROs Generated per Month

Inspect

Boost revenue, increase shop efficiency, and improve customer satisfaction with a built-in digital multipoint inspection process, integrated with customer approvals. You’ll be able to chat internally and check parts inventory. Plus your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. All this through one powerful tool.

Maximize shop efficiency and effectiveness
Utilize built-in inspection processes with integrated customer approvals
Communicate instantly with dealership chat
Access on-hand parts and inventory information
Get centralized access to service history and past recommendations
Increase revenue, productivity and customer engagement

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$110

Boost per Repair Order

Invite

With Invite, you can communicate with customers throughout the lifecycle, increasing revenue by recapturing declined services and reengaging lost customers.

Attract business customers and get results
Leverage powerful demand generation capability
Integrate with scheduling and customer touchpoints
Visualize and target unsold shop capacity
Send service reminders seasonal specials, declined services, lost soul campaigns, and more
Personalize with outbound Business Development Center (BDC) tools

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5.7%

Repair Order Increase