Service Tracker: Show them what’s behind the curtain.

Give customers real-time status updates and free up your advisors’ time.

Let’s talk about Service Tracker for your dealership.
Service Tracker is available as an add-on to our robust digital inspection and service selling solution.Learn More Combine Service Tracker with Texting for the ultimate customer experience.Learn More

How did you survive before Service Tracker?

With Service Tracker, customers don’t need to call you anymore. Go ahead and read that again: Customers don’t need to call you anymore. Seriously, when you have Service Tracker, your customers can watch real-time updates as their car moves from arrival to completion, eliminating the need to call your advisors to get the latest info.

What are the benefits of Service Tracker?

Give your customers access to vehicle status updates online or from their mobile phones with Service Tracker. It is available as an add-on to our Inspect product and creates two major benefits for you:

Transparency Through Real-Time Service Status

  • You can now give customers real-time service status updates. They will find the link to access Service Tracker in their initial text message after check-in and any email they receive during their service visit.
  • The trust a customer has in your dealership increases when they have transparency into the status of their vehicle throughout the service process without having to call their service advisor.

Reduced Phone Call Volume

  • Would it be helpful to reduce the number of phone calls into your dealership for things like service status updates? With Service Tracker you can check that goal off your list. You can enhance the customer experience with on-demand service updates and free up your advisors for the customer waiting for them in the service lane.

Ready to see how it works?

Schedule a demo